Check Basics

Casombie Casino KYC: A Faster Path to Your Payout

Documents appear on screen because casinos must confirm who you are, a routine guard against money laundering, and Casombie Casino closes the review within 13 hours.

Start Verification Now

Licensed MGA/B2C/467/2010, operating 16 years under Malta regulatory standards

Clear Answers

Know the Six Facts Behind the Request

Every figure below comes straight from the operator, so nothing here stays a guess.

Checked by

Casombie Casino Ltd.

License held

Malta Gaming Authority, MGA/B2C/467/2010

Review time

13 hours

Mandatory

At the latest before the first withdrawal

Questions go to

[email protected]

Minimum age

19+

Mid-Verification

What Makes a Document Pass the Review?

Most rejections come from glare and cropped edges, and both are easy to avoid.

Every Corner or Nothing

A photo box appears: lay the card or passport flat on a dark surface with every corner inside the frame, since a clipped edge sends it back.

Must the Address Match?

An address field fills the screen: a recent utility bill works when your full name and address match the account details letter for letter.

Cover the Middle Digits

A card panel opens: photograph the card with the middle digits covered and both ends visible, then check that the name and expiry stay readable.

A Cleared Account

A status bar takes over once the files land in review; the answer usually arrives within 13 hours, and the verification inbox explains any delay.

Preparing Files

Clear Copies, Not Clever Edits

Casombie Casino asks for the three papers below, and each one answers a separate question.

Government-issued photo ID

ConfirmsWho you are

Must ShowFull name, photo, date of birth

Recent utility bill

ConfirmsWhere you live

Must ShowName, address, issue date

Payment card photo

ConfirmsThe card you use

Must ShowName and expiry date visible

Know What's Coming

Before the Payout, Not After

By the end you will know which four moments bring a document request.

Verified Before the Payout

The first payout is the licence deadline: the Malta Gaming Authority requires a verified player before funds leave, so a photo ID and bill are requested.

Another Payment Route

A new card or e-wallet brings another name into the payment chain, so your photo ID is re-checked and a card photo requested.

Can I Raise My Limit?

Raising the deposit limit changes what you can pay in, so the casino checks the extra is yours and asks for a source of funds statement.

Keep Your ID Handy

The market floor is 19+, so a check can land at any moment and a government photo ID with your date of birth settles it.

The Source of Funds Request

Under licence MGA/B2C/467/2010 from the Malta Gaming Authority, Casombie Casino must know that the money it handles is clean. The request is routine AML work applied to many accounts, never a sign that you are suspected of anything.

Depending on your accounts, one or more of these may be asked for.

Recent bank account statements
Payslips from your employer
A tax return or notice
Proof of a property sale
Evidence of an inheritance

Rejected Once, Approved Next Time

Has My ID Expired? An expired card no longer proves who you are today, and the reviewer cannot date the picture to this year. Renew the ID and photograph the new one Send the front and back in one message

Did You Crop the Photo? Crops and edits remove the corner, seal or serial a reviewer needs, and a touched image reads as unreliable. Crop nothing, even the empty border Send the untouched original to [email protected]

Whose Name Is on the Bill? The bill and ID must carry the same name and the address on your profile, or nothing ties the papers to you. Update the profile to match the ID Send a bill for that same address

While Waiting

Straight Answers Before You Withdraw

The worry that the check drags on or fails without a reason, answered in a few lines.

How long does the Casombie verification take after I upload my documents?+

Checks usually close within 13 hours of a complete upload, and the clock starts once every paper is in. A clean set of files moves faster than one sent back and forth.

When do I have to verify my account before cashing out?+

The Malta Gaming Authority requires it at the latest before your first withdrawal. It can also be triggered at registration or at a first deposit, so have the papers ready from day one.

Which regulator licenses Casombie, and what is its number?+

The site runs under Malta Gaming Authority license MGA/B2C/467/2010, held by Casombie Casino Ltd. That licence is what obliges the identity and anti-money-laundering checks you are going through.

What happens if my last name changed after signing up?+

Send a new government-issued photo ID in the new name, plus a recent utility bill that carries it. The account details and the papers must match, so the check can only clear once both are updated.

Will I have to send the same documents again in the future?+

Usually not, because a cleared file stays on record for that account. A new card, a move, or an expired ID can bring a fresh request, and a source of funds review may ask for more.

What should I do if the casino turns down my document?+

Check the reason given, then resend a sharper photo of the same paper with all four corners and every line readable. If it is still refused, write to [email protected] and ask what exactly was missing.